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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
The Matelco Urbano EA26 is designed for the modern Indian rider who wants power, safety, and cost efficiency in one smart electric cycle. Built with a 250W high-torque BLDC motor, a 36V 12.5Ah detachable lithium battery, and front suspension with double disc brakes, this electric cycle for adults offers up to 55Km range with pedal assist and a top speed of 28Km/h.
Whether you are a student, office commuter, or eco-conscious urban rider, the Urbano EA26 electric bicycle gives you the perfect balance of performance, affordability, and reliability.
Long Range Battery β 36V 12.5Ah lithium-ion detachable battery with up to 55Km on pedal assist.
Powerful 250W BLDC Motor β Smooth acceleration, waterproof wiring, and ideal for Indian road conditions.
Safety First β Dual disc brakes + horn + LED headlight for safe rides day & night.
Comfort Ride β 26β wheels, front suspension & ergonomic seating for urban and semi-rough roads.
Full Accessories Kit β Carrier, mudguards, horn, light, toolkit, and strong alloy steel frame.
Affordable & Eco-Friendly β Save on fuel costs, reduce pollution, and enjoy low-maintenance commuting.
Eco-Friendly Commute β Zero emissions, perfect for reducing carbon footprint.
Affordable Daily Travel β Save thousands yearly on petrol & public transport.
Low Maintenance β Detachable battery + simple serviceability.
Health & Fitness β Pedal assist keeps you active while making rides effortless.
Safer Rides in Traffic β Responsive dual disc brakes for Indian roads.
Motor: 250W BLDC Hub Motor
Battery: 36V 12.5Ah Lithium-ion (Detachable)
Range: Up to 55Km (Pedal Assist)
Speed: Max 28Km/h
Brakes: Front & Rear Disc Brakes
Suspension: Front Fork
Frame Material: Alloy/Carbon Steel
Accessories: Carrier, Horn, LED Light, Mudguards, Toolkit
Warranty: 1 Year (Motor & Battery)
We offer fast and secure shipping across India, with most orders dispatched within 24 to 48 hours to ensure timely delivery.
In case you're not satisfied, we provide a hassle-free 7-day return or replacement policy on eligible products, making your shopping experience worry-free.
All products come with a standard manufacturer warranty, covering you against any manufacturing defects as per brand terms and conditions.
Your payment information is always protectedβour website uses industry-standard encryption and trusted gateways to ensure 100% secure transactions through credit/debit cards, UPI, wallets, and net banking, giving you complete peace of mind while shopping.
Shipping & Returns
Shipping
We deliver your parcel within 2β3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Shipping & Returns
Shipping
We deliver your parcel within 2β3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, pleaseΒ contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, pleaseΒ contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.)
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.
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