Privacy Policy

At Bycycle.in, your privacy is extremely important to us. We are committed to safeguarding your personal information and ensuring that your online shopping experience with us is secure, transparent, and trustworthy.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

📌 Information We Collect

We collect two types of information from our users:

1. Personally Identifiable Information (PII)

This includes details that can identify you as an individual, such as:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details (processed securely through trusted payment gateways)

You may provide this information when you:

  • Create an account on Bycycle.in

  • Place an order or request delivery

  • Subscribe to our newsletters or promotions

  • Submit reviews, feedback, or surveys

  • Contact our support team

Sharing this information is completely optional, but certain services (like placing an order) may require it.

2. Non-Personally Identifiable Information (Non-PII)

This includes information that does not directly identify you, such as:

  • Browser type and version

  • IP address

  • Device details

  • The website you visited before and after Bycycle.in

  • Pages you view and links you click on our site

We may use this data to analyze trends, improve our website, and enhance your browsing experience.

📧 Communication

With your permission, we may send you emails or notifications about:

  • New product launches

  • Special offers and discounts

  • Cycling tips and updates

  • Upcoming events or community rides

You can opt out of promotional communication anytime by clicking “unsubscribe” in our emails or updating your account settings.

🔄 Updates to Privacy Policy

Our Privacy Policy is reviewed and updated from time to time. Any revisions will take effect immediately once posted on this page. We recommend checking this page periodically to stay informed about how we protect your data.

🔒 How We Use & Share Your Information

  • We do not sell, rent, or trade your Personally Identifiable Information to third parties.

  • We may share your information with trusted third-party service providers (such as delivery partners, payment gateways, and IT support) only to fulfill your orders and improve our services.

  • We may share Non-Personally Identifiable Information (like browsing patterns) with advertisers, analytics providers, or affiliates to enhance user experience and marketing.

  • We may disclose information if required by law, or if necessary to protect the rights, property, or safety of Bycycle.in, our customers, or others.

✏️ Managing & Updating Your Information

You can access and edit your personal information at any time by logging into your Bycycle.in account. We encourage you to keep your details up to date to ensure smooth delivery and communication.

🛡 Security Measures

We take data protection seriously and follow industry best practices to protect your personal information from unauthorized access, misuse, or loss. Your payment information is processed securely via encrypted payment gateways—we never store sensitive financial details like credit/debit card numbers.

🍪 Use of Cookies

Bycycle.in uses cookies to:

  • Recognize returning users

  • Save your preferences for faster checkout

  • Track browsing activity to improve your shopping experience

  • Personalize offers and recommendations

Cookies are small files stored on your browser. You may disable cookies in your browser settings, but some features of our website may not function properly without them.

📞 Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

Email: support@bycycle.in
Phone: 919487007988
Address: 278 Alagarkoil Road, Melur,Madurai